Returns & Exchanges
At Porsamo Bleu, we want you to be completely satisfied with your luxury timepiece purchase. If you are not entirely happy, we offer a 30-day return policy for items in original, unworn condition with all tags and packaging intact.
Initiate Your Return
Log in to your account or visit our returns portal with your order number and email address to start the request.
Package Your Item
Securely place the watch in its original presentation box, ensuring all warranty cards, manuals, and protective films are included.
Affix Shipping Label
Print the prepaid shipping label provided via email and attach it to the outside of your shipping carton.
Receive Your Refund
Once our quality control team inspects and approves the return, your refund will be processed to the original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing